
The Road to IP Telephony
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• To make the process more efficient and manageable, define your migration strategy
(that is, by organization, by user, by building, by technology, and so on) and
incorporate the new technology three ways: new hires, moves/changes, and by
building.
• Determine which elements will drive the project pace (PBX leases, new building
openings), and design the schedule to accommodate those variables.
• Know your business-critical phone users and their “critical lines” within your network
so that the implementation team is prepared to take special care not to disrupt their
business operations. This includes call centers, modem ...