4IP phones carry the same potential for abuse as PBX phones, including enabling call
forwarding to a secondary number and unauthorized long-distance charges. Take steps
to ensure that all lobby phones and other courtesy phones have restricted features.
5Because IP phones run off the data network, they can create a security breach if access
is unrestricted on public phones, allowing visitors to download sensitive data from the
corporate intranet. Ensure that public phones are secured against fraud.
6If resistance to change is not properly anticipated, it creates havoc. Gain acceptance by
taking away the mystery ...
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