Within the core team, four tracks made up the IP Telephony, including technology, support,
financial, and global theaters. A track lead was assigned to each track and held accountable
for his particular area of responsibility. (See “The Four Project Tracks” later in this chapter
for a more in-depth explanation.)
Third-Party Partners
The development of any e-business implementation puts a premium on flexibility and key
business competencies within an IT organization. Like many companies, Cisco chose to
out-task selected functions, retaining key IT competencies and partnering with third parties
to provide those services. ...
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