July 2017
Intermediate to advanced
322 pages
7h 23m
English
Change Leadership: As necessary as the science in the greatest process improvements.
Leadership is the key word that differentiates the two terms: Change Leadership and Change Management. You have probably heard of both of them and thought the terms to be synonymous. They are not. Change requires someone to lead. If we wanted only to manage, we would not have change. Have you experienced a change gone wrong in your organization?
The Improvement Champion and I were called in to help a hospital’s chief executive officer (CEO), chief nursing officer (CNO), and chief financial officer (CFO) ...
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