July 2017
Intermediate to advanced
322 pages
7h 23m
English
Content preview from Utilizing the 3Ms of Process ImprovementBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 5
Roadmap for Process Improvement
Introduction
The 3Ms (measure, manage to the measure, make it easier) are for everyone. Process improvement should be taught to everyone. Keeping it all straight, such as the steps in PDSA (plan, do, study, act), can be difficult, though. People who are part-time process improvement practitioners find it more difficult to remember the steps in process improvement because they don’t get the repetition that a person who works full time in performance improvement gets. The third M is to make change easier. The best way I have found to make process improvement easier is to develop a step-by-step plan. The Roadmap to Performance Excellence™ is a step-by-step plan. It is called a roadmap because it is much ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.