Chapter 7
Stakeholder Analysis
Purpose of Stakeholder Analysis
I find it easier to learn process improvement in a very linear and methodical way. This allows us to practice each skill based on the prior skill and outcome and you can see the step-by-step approach. We are teaching you the fundamentals just like a good coach teaches piano or a sport. In learning piano, we first learned where to place our fingers on the keyboard and then practiced scales. In basketball, we learned how to dribble much earlier than how to hit a three pointer. In process improvement and Change Leadership, one of the most critical fundamentals is stakeholder analysis (SHA). The purpose of doing the SHA is to reduce resistance to future changes. The SHA accomplishes this ...
Get Utilizing the 3Ms of Process Improvement now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
