July 2017
Intermediate to advanced
322 pages
7h 23m
English
Content preview from Utilizing the 3Ms of Process Improvement
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Chapter 11
Measure Risk to Achieve High Reliability
High Reliability Organizations (HROs) measure risk. Then, they prioritize the risks and act to prevent failure. The tool they use is aptly named, Failure Mode, Effect, and Criticality Analysis (FMECA). FMECA was originally documented in 1949 by the U.S. military. (FMECA can be found in MIL Spec MIL-P-1629.)1
Measuring Risk
Resistance can come from fear. Fear may come from what the change brings to the person resisting, to the future, to the organization, to the patient or customer, or to any other stakeholder.
The National Transportation Safety Board’s vice chairman, Robert L. Sumwalt, summarized the NTSB’s findings in over 30 years of accident investigations. “The safest carriers have more ...
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