July 2017
Intermediate to advanced
322 pages
7h 23m
English
Content preview from Utilizing the 3Ms of Process Improvement
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Chapter 8
Finding the Root Causes, Improving, and Controlling
| Experiment, Explore, Build Consensus | Train, Enable, Empower, Hold Accountable | Celebrate |
Circulate among followers consistently.
Abraham Lincoln1
Explore Together
This chapter is about finding the root causes. If we know the root causes, we are better able to target solutions and improve the process.
Doctor Livingstone
Circulate among followers really means to circulate among the people in the process. Lincoln’s intent was not to only circulate among those with his same interests, but with those who have dissenting opinions. As we circulate, we should consider being among others physically as well as mentally and emotionally. Explained in the opposite, do not expect to explore a ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.