Chapter 25 Davanti Starts to Look Lean
“Muda, muri, mura” seemed to be the only three words Lee Cheng, the lean expert from Davanti’s Taiwan plant, knew. He repeated them constantly, while pointing everywhere in the prototype shop with an angry look on his face. As his tour of the shop continued, he got increasingly angry and said “muda” much louder; sometimes he drew a circle in the air with his hand and said, “All muda; too much muda.” Luca quickly understood that Lee had found many opportunities for improvement. When Lee couldn’t take it any longer, they sat down.
“So where do we start, Mr. Cheng?” asked Luca.
“Everywhere. We will start Saturday at 6:00 am when nobody is here. You bring a large dump truck, ...
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