April 2011
Beginner
256 pages
5h 40m
English
Content preview from 100 Things: Every Designer Needs to Know About PeopleBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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62. People are Motivated by Autonomy
How many times in a typical day or week do you go to a self-serve Web site or prod-uct—the ATM, the Web site to renew your driver’s license, the online banking Web site, the online brokerage Website? How many products do you use that allow you to do things yourself rather than having to go through another person?
You’ve heard people complain about self-service (“What happened to the good old days when you could talk to an actual person?”), but people actually like to be independent, to feel that they’re doing things on their own, with minimal help from others. People like to do things the way they want to do them, and when they want to do them. People like autonomy. Rather than hire an expert, people often ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.