8 PRINCIPLE 4 Fostering Sustainable Collaboration
If you do not wish to be prone to anger, do not feed the habit; give it nothing which may tend to its increase. At first, keep quiet and count the days when you were not angry: “I used to be angry every day, then every other day: next, every two, then every three days!” and if you succeed in passing thirty days, sacrifice to the gods in thanksgiving.
Epictetus
Traditional systems and ways of thinking about conflict resolution are often akin to spraying gasoline on a fire. The flames get hotter and higher. Although there are situations in which the teeth of our administrative and legal systems are ...
Get Getting to Resolution, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
