December 2005
Beginner
168 pages
4h 18m
English
Content preview from Harvard Business Essentials, Decision Making
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• Members accept confirming data and reject data that fails to fit
with their views (the confirming-evidence bias discussed in
chapter 8).
• Alternatives are not considered.
• Individuals whose views are out of step with the majority are
discounted or demonized.
• The same people who develop plans are asked to critique
them.
How to Avoid Groupthink
Do you recognize any of these symptoms in your decision team? If
you do, leaders and members must take steps to welcome a diversity
of thoughtful ideas. One way to do this is to appoint a respected and
qualified person to the role of devil’s advocate. This person should
have a charter: to challenge the assumptions ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.