Chapter 6 Step 3: What Should Be Happening?
This chapter focuses on the third step in performance coaching: envisioning what should be happening. To determine the gap between what is happening and what should be happening, it must be clear what the desired target or vision of a desired future must be. That is what this chapter describes. It covers these issues:
- What is sourcing the power for high performance?
- Vision and envisioning
- Vision statement versus mission statement
- Job performance standards and best practices
- Key performance indicator (KPI)
- Best industry practices
- Performance criteria
- Use of Big Data and AI in measuring employees performance
- How to establish agreement on “what ...
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