Chapter 7 Step 4: What Is the Measurable Gap?
Recognizing a performance gap sounds easy. But doing so is often overlooked.
Chapter 7 is about finding performance gaps between “What is happening” and “What should be happening” and how to measure such a gap. This step in high-performance coaching is critical. Carrying out this step makes it possible for performance coaches to find, or facilitate others to find, issues that warrant attention.
- This chapter addresses these issues:
- What is analysis?
- What is a performance gap?
- What methods can explain individuals’, teams’, and organization’s present and future performance gaps?
- What are performance gap metrics?
- Some example of gap analysis ...
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