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Likeable Social Media, Third Edition: How To Delight Your Customers, Create an Irresistible Brand, & Be Generally Amazing On All Social Networks That Matter, 3rd Edition
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Likeable Social Media, Third Edition: How To Delight Your Customers, Create an Irresistible Brand, & Be Generally Amazing On All Social Networks That Matter, 3rd Edition

by Dave Kerpen
February 2019
Beginner content levelBeginner
304 pages
7h 3m
English
McGraw-Hill
Content preview from Likeable Social Media, Third Edition: How To Delight Your Customers, Create an Irresistible Brand, & Be Generally Amazing On All Social Networks That Matter, 3rd Edition

CHAPTER 7

Images

Respond Quickly to All Bad Comments

You’ve worked hard for months with your team and a consulting firm on creating social media best practices, and you’ve planned how to integrate social media into your business. You’ve built a Facebook page, an Instagram page, a Twitter account, a LinkedIn company page, and a blog, and you’re excited to join the online conversation and foster a burgeoning community. Several coworkers have rallied behind you and your commitment to engaging customers throughout every step of their relationship with your company. Then, the night before the big launch day, you receive a phone call from your frantic chief ...

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Publisher Resources

ISBN: 9781260453294