CHAPTER4

Meeting and Greeting Friends and Strangers

In This Chapter

  • Meeting someone for the first time
  • Great first impressions
  • How to have a perfect handshake
  • The correct way to make an introduction

Whether you’re meeting someone for the first time or having coffee with an old friend at Starbucks, the initial moments of any encounter are critical. With each meeting, you are either establishing or building a relationship. How you handle the opening of any encounter can make the conversation positive and successful or lead to a relational disaster.

Many popular expressions have evolved to describe the importance of these critical first moments. ...

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