
About the author vi
Acknowledgements vii
Introduction ix
1 Creating the perfect coach/client relationship 1
2 Set the scene 7
3 Always work in three dimensions 21
4 Look at what people do, not what they say 31
5 Ask the killer question – ‘So what is
stopping you?’ 43
6 Learn to push the pause button 61
7 If the client doesn’t know what good looks like,
how will they know when they are there? 69
8 There is only one coaching style – the one that
works best for the client 77
9 Listen and look for what’s not being said 87
10 If you do what you’ve always done – you will get
what you’ve always got!