Secrets of Success in Coaching

Good coaches help people change – great coaches help the change stick 117

it ‘OK’ because one of the more difficult aspects in manag-

ing the slippage is that clients are often loath to talk about

them. In many cases they want to talk about how successful

the change will be and don’t like thinking that it might go

wrong. The trick is to turn the ‘fail’ word into ‘learning’. So

in eating the first chocolate biscuit on a strict diet, the client

is helped to avoid saying ‘I failed’ and instead reflect and ask

‘What can I learn?’. The ability to do this is one of the most

powerful techniques that you can give to a client.

Consider the famous