Secrets of Success in Coaching

Look at what people do, not what they say 41

Your aim should be to help people release and unleash

their goal from within. Once this spark has been uncovered

then your role is to help fan the flames and

enable the fire to stay bright and alight. One

of the most significant ways to help fan the

flames is by helping the client to ensure that

there is congruence between what they say

and what they do (see figure below).

Just imagine if you are driving down a small country road

and in one ear your partner is telling you where to go and

in the other your parents are shouting at you from the back

seat to slow down. How easy is it to drive and ...