
92 THE SECRETS OF SUCCESS IN COACHING
Tuning your emotional levels
You walk into a room full of people and immediately sense
an atmosphere. You don’t know why, but your emotions have
been triggered and you are alert to other people’s tension.
Although the neural mechanisms underlying this ability
are not fully understood, the recent discovery of a special
class of neuron, the ‘mirror’ neuron, has provided some
clues about how people make this instinctive connection at
an emotional level. They were first identified when a group
of researchers found individual neurons in the brains of
macaque monkeys that fired when the monkeys ...