
THINK...IS THIS A COACHABLE MOMENT? 93
questions to help them realise that they were capable. That might have
taken the conversation in a very different direction.”
Now, imagine having that conversation again with the same
individual, but this time in a new, improved way that you’ve determined
might be a better approach. This time, imagine using your trigger to
STOP and then activate your anchor, so you’re in a really positive and
receptive coaching state.
What would you do differently now?
Although it might be a challenge, reviewing a conversation where
we’ve come away feeling dissatisfied (and we know we didn’t perform
at our best) could prov