October 2022
Intermediate to advanced
318 pages
8h 31m
English
Content preview from The Answer is the Question
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RESULT…GET A COMMITMENT TO ACTION 129
T
he R in STAR
®
is for RESULT, and it’s an absolutely
critical component of the STAR
®
model.
What represents a RESULT, though? Previously, we may
have felt that anything less than solving the problem or giving
a team member a complete set of instructions to follow would have
been a failure. But again, this is us doing the work, and the other per-
son hasn’t had an opportunity to derive any personal benefit from the
interaction (remember, they came to you); we’ve simply directed them.
So we need to reframe what a RESULT might look like.
If someone has approached you wanting your help and:
…you’ve managed to int ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.