
THE ANSWER IS A QUESTION134
Ask follow-up questions to
overcome roadblocks and get the
commitment level to a ten
It’s worth noting in the example above if the answer to a commit-
ment scale question isn’t a ten, it may be that the wrong action has
been identified, or that there are still some mental obstacles to be
overcome. In this instance, you’ll need to ask follow-up questions to
overcome roadblocks and get the commitment level to a ten.
IT HELPS TO GET PHYSICAL
Underlining an action that someone has agreed to with a physical
response can sometimes help to reinforce their commitment even fur-
ther. Examples might include:
•
Inviting the other ...