
CREATING YOUR BRIGHT SHADOWS 263
DAVID’S STORY
David works in logistics with a global retailer that has a huge digital pres-
ence and over 150,000 employees across more than 1,000 stores. David
began his retail career more than twenty-three years ago. This is his story.
DISCOVERING THE POWER OF QUESTIONS
A
bout five years ago, I was in a meeting with another employee,
and they were asking me questions. Just listening to how they
spoke was different to anything I’d encountered before; their
questions really prompted me to think differently and deeply. Shortly
after the conversation, I shared with them the impact that they’d had
on me and asked them how ...