The Answer is the Question

279DEVELOPING A STAR

®

CULTURE

There’s only one Future Memory—Hypothetical—Explore

question to consider:

If all of your managers had changed their behaviour so that

they consistently asked more questions and proactively engaged

the talents of everyone, what would be the cultural and

commercial impact on your organisation?

TAKEAWAYS

• Managers often deprioritise their own learning

• Emerging research shows passively received bite-sized

learning videos deliver little in the way of cognitive learning

• The ability to incorporate well-intentioned, authentic

questions into our day-to-day management style has

never been more important

• To reverse t