Chapter 10
More Connection Choices
In This Chapter
▶ Preventing the loss of knowledge
▶ Identifying what knowledge is being lost
▶ Consequences of knowledge loss
▶ Finding solutions to knowledge loss
▶ Choosing approaches to knowledge transfer
In the previous chapter, we looked at ways to connect people using yellow pages and best practice systems. In this chapter, we’ll continue to look at choices for connecting people and knowledge. These approaches will focus on the capture and transfer of knowledge.
One approach will look at how to identify, capture, and transfer knowledge at risk for loss through attrition. Another will address ways to capture ...
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