March 2018
Beginner to intermediate
244 pages
5h 10m
English
Content preview from The Problem-Solving, Problem-Prevention, and Decision-Making Guide
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16Determine the Most Probable Cause
The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year.
John Foster Dulles
16.1Brainstorm Possible Causes
Once you have identified potential problems, failure modes, and effects, and then prioritized them according to total risk factor (TRF) values, you are now ready to look for potential reasons that could cause the potential problem to actually materialize. The good news is that you already know how to do this. The same tools that are used to develop potential causes for existing problems can be used to cultivate a list of potential causes for potential problems. The cause-and-effect diagram is the preferred tool or technique ...
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