September 2011
Beginner
224 pages
4h 59m
English
You have done your homework. You have reached out to those around you personally and perhaps professionally too. You have dialed up your sensitivity to others and your own voice through targeted noticing. By now you should have at least narrowed your search for what to stop doing with your customers.
We’re hoping you may have even discovered some new motivators in the process. What next, then? Selecting a behavior. It’s time to choose what ineffective habit you would like to curb in relating to others.
In setting yourself up for success in a final selection of a habit to work on, there are two key concepts to keep in mind: because of versus in spite of and the laws of energy.
We think that people ...