May 2025
Intermediate to advanced
366 pages
9h 37m
German
Content preview from Design und Management von IT-ServicesBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
9DAMOS und KI-Einsatz
Die Weiterentwicklung der Technologie stellt Organisationen heute vor Herausforderungen, insbesondere im Bereich des IT-Servicemanagements. Das Servicemanagement ist von entscheidender Bedeutung, um die Geschäftsprozesse optimal zu unterstützen und die Anforderungen des Personals zu erfüllen. Doch oft lässt sich die Komplexität der zu verarbeitenden Attribute manuell kaum mehr stabil halten bzw. nur noch durch langjährig tätige Mitarbeiter und/oder Experten bewältigen. Vor diesem Hintergrund ist der Einsatz von künstlicher Intelligenz (KI) zu erwägen.
Ein effizientes Servicemanagement ist entscheidend für die Unterstützung von Geschäftsprozessen. Hier erweist sich der Einsatz von KI als vielversprechendes Werkzeug für die ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.