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Design und Management von IT-Services
book

Design und Management von IT-Services

by Robert Scholderer
May 2025
Intermediate to advanced
366 pages
9h 37m
German
dpunkt
Content preview from Design und Management von IT-Services

Index

A

Aktivitätsteilung, Modellierungsprinzip 99

Anwendungs-Service 103

Modellierungsprinzip 104

Applikationen

Aktivitätsteilung 99

in Services umwandeln 99

Applikationsmodellierung 102

Applikationszuordnung 100

Modellierungsprinzip 100

B

Business Application Hosting 101

C

Client/Server-Strukturen als Services modellieren 106

Continual Service Improvement 303

D

DAMOS-Modell (Design And Management Of Services) 31

DAMOS-Modell (Design and Management of Services)

Ebene 1 – Schichten und Gruppierungen 38

Ebene 2 – Steuerungs- und Serviceattribute 42

Ebene 3 – Serviceobjekt-Eigenschaften 44

Ebenen 37

Managementsicht 32

Dekomposition 140

Aufwandsschätzung 141

Vorgehen für 153

Dienstmatrix 217

E

End-to-End-Monitoring 212

I

ITIL Value System 54

ITIL ...

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Publisher Resources

ISBN: 9783988890153Publisher Website