May 2025
Intermediate to advanced
366 pages
9h 37m
German
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
10Schlussbetrachtung
In der IT entstehen ständig neue Konzepte und Technologien, die darauf abzielen, das Management und die Bereitstellung von IT-Services zu verbessern und zu vereinfachen. Begriffe wie »Service-Ökosystem« oder »XLA« gewinnen zunehmend an Bedeutung und spiegeln die Evolution im IT-Servicemanagement wider. DAMOS fungiert hier als Einordnungssystem, das diese neuen Ideen und Begriffe systematisch in ein umfassendes ITSM-Modell integriert und so eine Orientierung und Bewertung ermöglicht.
Ein besonders interessantes Konzept ist das XLA (Experience Level Agreement). Im Gegensatz zu traditionellen Service Level Agreements (SLAs), die sich primär auf messbare Leistungsindikatoren wie Verfügbarkeit oder Reaktionszeiten konzentrieren, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.