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Direct Selling For Dummies, 2nd Edition
book

Direct Selling For Dummies, 2nd Edition

by Belinda Ellsworth
August 2022
Beginner
432 pages
11h 21m
English
For Dummies
Content preview from Direct Selling For Dummies, 2nd Edition

Chapter 17

Sustaining Growth: The Fortune Is in the Follow-Up

IN THIS CHAPTER

Bullet Understanding the importance of customer follow-up and reservicing

Bullet Using the 2+2+2 method for follow-up

Bullet Following up with booking leads, hosts, customers, and recruit leads

Consistent follow-up can increase a direct sales rep’s income by as much as 50 percent. The more you connect with people and show interest in them, the more likely they’ll do business with you time and time again. During the pandemic, this percentage actually increased for two reasons:

  • The need to stand out in a crowded online space: Brands had to stand out more than ever because everyone started shopping online. A great way to do that was to reach out to your customers in a more personalized way, for example by telling them about special sales and exclusives and contacting them directly because you offered something specific you believe they might like. This built more personal relationships with customers and made them feel seen and cared for.
  • The connection factor: Lockdowns and restrictions made most people realize how much they missed interacting with others. By reaching out and following up, you make customers feel appreciated. ...
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Publisher Resources

ISBN: 9781119858652Purchase Link