About the Technical Editor
Brenda K. Gillingham is a principal program manager and business analyst who specializes in enterprise-level business transformation projects within high-tech industry PMO structures. She also teaches a wide range of project management and business strategy courses in university and corporate professional learning environments. Brenda's diverse program management career includes three Fortune 100 companies and an Ivy-Plus university. One of her many successful business process restructuring projects was a front-page feature in various U.S.-based national technical publications.
An active member of the Project Management Institute since 1996, Brenda served 9 years on the Board of Directors of the 2,500+ member Mass Bay Chapter and is a certified Project Management Professional (PMP) since 1999. Brenda earned her MBA in Management of Technology with high distinction from Bentley University and is a member of the Beta Gamma Sigma Honor Society. She also holds certifications in Organizational Change Management, Process Reengineering, Six Sigma, and Prince2 project management methodology.