October 2011
Intermediate to advanced
816 pages
23h 9m
English
Content preview from Effective Project Management: Traditional, Agile, Extreme, Sixth Edition
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Discussion Questions
CASE STUDY – PIZZA DELIVERED QUICKLY (PDQ)
- For the case study, construct the As Is and the To Be business processes for the Order Entry subsystem. You may have to make some assumptions about the “As Is” process, but just state your assumptions and move on.
Following is an example of an order entry use case for PDQ that you can use to help you answer the preceding question.
Basic Flow of Placing an Order
- This use case begins when the actor indicates they want to place an order.
- The system requests order information (coupon information).
- The actor provides valid order information.
- The actor indicates that the order information is complete.
- The system validates the address (additional detail).
- The system prices the order.
- The system displays the completed order with the price.
- The actor confirms the order.
- The system assigns the order to the appropriate preparation location.
- The system prioritizes the order.
- The use case ends when the system prioritizes the store orders.
2. Construct a PQM for a business process that you are familiar with. You can leave column 12 empty.
3. Document the As Is state and your ideas for the To Be state for a business process familiar to you that you believe should be improved.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.