Book description
“All that have ever tried to impose change in their
organization will immediately recognize and truly value the
in-depth knowledge and experience captured in this book. It
contains a collection of eye-openers that is a treasure chest for
pioneers of new organizational ideas, A fantastic toolbox for use
in future missions!”
—Lise B. Hvatum, product development manager,
Schlumberger
“If you have need of changing your organization, and
especially of introducing new techniques, then you want to
understand what is in this book. It will help you avoid common
pitfalls that doom many such projects and will show you a clear
path to success. The techniques are derived from the experience of
many individuals and organizations. Many are also fun to apply.
This stuff is really cool—and really hot.”
—Joseph Bergin, professor of computer science, Pace
University, New York
“If change is the only guarantee in life, why is it so
hard to do? As this book points out, people are not so much
resistant to change itself as they are to being changed. Mary Lynn
and Linda have successfully used the pattern form to capture and
present the recurring lessons of successful change efforts and have
placed a powerful knowledge resource in the hands of their
readers.”
—Alan O'Callaghan, researcher, Software Technology
Research Laboratory, De Montfort University, United Kingdom
“The most difficult part of absorbing patterns, or any technology, into an organization is overcoming the people issues. The patterns in this book are the documentation of having gone through that experience, giving those that dare push the envelope a head start at success.”—David E. DeLano, IBM Pervasive Computing
“If you have ever wondered how you could possibly foster
any cultural changes in your organization, in this book you will
find a lot of concrete advice for doing so. I recommend that
everyone read this book who has a vast interest in keeping his or
her organization flexible and open for cultural
change.”
—Jutta Eckstein, Independent Consultant, Objects In
Action Author of Agile Software Development in the
Large
48 Patterns for Driving and Sustaining Change in Your Organization
Change. It's brutally tough to initiate, even harder to sustain. It takes too long. People resist it.
But without it, organizations lose their competitive edge. Fortunately, you can succeed at making change. In Fearless Change, Mary Lynn Manns and Linda Rising illuminate 48 proven techniques, or patterns, for implementing change in organizations or teams of all sizes, and show you exactly how to use them successfully.
Find out how to
Understand the forces in your organization that drive and retard change
Plant the seeds of change
Drive participation and buy-in, from start to finish
Choose an "official skeptic" to sharpen your thinking
Make your changes appear less threatening
Find the right timing and the best teaching moments
Sustain your momentum
Overcome adversity and celebrate success
Inspired by the "pattern languages" that are transforming fields from software to architecture, the authors illuminate patterns for every stage of the change process: knowledge, persuasion, decision, implementation, and confirmation. These flexible patterns draw on the experiences of hundreds of leaders. They offer powerful insight into change-agent behavior, organizational culture, and the roles of every participant.
Best of all, they're easy to use—and they work!
Table of contents
- Title Page
- Copyright Page
- Dedication Page
- Contents
- Foreword
- Preface
- Acknowledgments
-
Part One: Overview
- Chapter One. Organizations and Change
- Chapter Two. Strategies or Patterns
- Chapter Three. Where Do I Start?
- Chapter Four. What Do I Do Next?
- Chapter Five. Meetings and More
- Chapter Six. Take Action!
- Chapter Seven. It’s All About People
- Chapter Eight. A New Role: Now You’re Dedicated!
- Chapter Nine. Convince the Masses
- Chapter Ten. More Influence Strategies
- Chapter Eleven. Keep It Going
- Chapter Twelve. Dealing with Resistance
- Part Two: Experiences
-
Part Three: The Patterns
- Ask for Help
- Big Jolt
- Bridge-Builder
- Brown Bag
- Champion Skeptic
- Connector
- Corporate Angel
- Corridor Politics
- Dedicated Champion
- Do Food
- e-Forum
- Early Adopter
- Early Majority
- Evangelist
- External Validation
- Fear Less
- Group Identity
- Guru on Your Side
- Guru Review
- Hometown Story
- In Your Space
- Innovator
- Involve Everyone
- Just Do It
- Just Enough
- Just Say Thanks
- Local Sponsor
- Location, Location, Location
- Mentor
- Next Steps
- Personal Touch
- Piggyback
- Plant the Seeds
- The Right Time
- Royal Audience
- Shoulder to Cry On
- Small Successes
- Smell of Success
- Stay in Touch
- Step by Step
- Study Group
- Sustained Momentum
- Tailor Made
- Test the Waters
- Time for Reflection
- Token
- Trial Run
- Whisper in the General’s Ear
- External Pattern References
- Appendix
- References
- Index
- Footnotes
Product information
- Title: Fearless Change Patterns for Introducing New Ideas
- Author(s):
- Release date: October 2004
- Publisher(s): Addison-Wesley Professional
- ISBN: 0201741571
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