Chapter Seven. It’s All About People
Throughout the change process, yes, every step of the way, you’re going to be interacting with people, and that means communication. People want to know what’s in it for them. The pattern Personal Touch(198) will help you interact with individuals. The pattern Tailor Made(234) targets organizations. You will also need the pattern Shoulder to Cry On(213) since your interactions can be hard at times!
Linda directs a recorder consort. The recorder is the precursor of the modern-day flute, but that has nothing to do with the success of this group of five people. They have been making music together for over seven ...
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