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Fearless Change Patterns for Introducing New Ideas
book

Fearless Change Patterns for Introducing New Ideas

by Mary Lynn Manns, Linda Rising
October 2004
Intermediate to advanced
304 pages
6h 32m
English
Addison-Wesley Professional
Content preview from Fearless Change Patterns for Introducing New Ideas

Whisper in the General’s Ear

I noticed that a particular manager was always absent from my presentations about the new idea. He had good excuses, but I think he was avoiding the subject. His staff never came to any of my training classes. I stopped by his office and said, “I know you’re too busy to come to my presentations. I understand that, but I’m willing to get together one-on-one, any time, to answer any questions you have.”

He was caught. He fumbled with his calendar. “Hmm, not much time. I do have an open slot but it’s at 7:00 a.m. next Friday. That’s probably too early for you” (he was hoping).

I jotted down the date and said, “Great! Thanks for your time.” I stopped by the day before our meeting and said, “See you tomorrow!” On Friday, ...

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Publisher Resources

ISBN: 0201741571Purchase book