Learning ServiceNow

Demo

Let's explore UI Policies in a less abstract fashion: by creating one! Let's create a UI Policy so that if and when the Major Incident field in our Virtual War Room records is populated, it'll be read-only. This way, a user can't create a Virtual War Room for one incident, and then switch it to another.

• To start off, navigate to the Virtual War Room table by typing u_virtual_war_room.list into the application navigator filter bar, and pressing Enter.
• On the list view of that table, click on the hamburger menu at the top-left, then click Configure, then UI Policies. On the UI Policies list, click New to create a new UI Policy on the Virtual War Rooms table. The Table field will be auto-populated with our Virtual War Room [u_virtual_war_room] ...