Learning ServiceNow

Debugging field visibility

While Watching a field and viewing the actions performed upon it in the JavaScript Log and Field Watcher, it can be difficult to watch a field if you can't right-click it because it's hidden from the form. Instead, you can grab the field name (attainable from the table dictionary) and open up the Background Scripts module, from SystemDefinition | Scripts | Background.

You may need to elevate to the security_admin role prior to performing some of the following steps.

In a background script, you can write the following, replacing fieldName with the hidden field's name:

gs.getSession().setWatchField('fieldName'); 

Once that's done, simply reload the form with the field in question and, assuming the field is actually ...