March 2017
Beginner
358 pages
9h 51m
English
Notifications are sent to Devices in ServiceNow. Devices are associated with users, and do not necessarily have to be physical devices. Notification Devices are stored in the Notification Device [cmn_notif_device] table, and have different fields available and mandatory based on the Type field:

An Email Notification Device for example, consists of a Name (usually primary email) and an email address. These devices also contain a reference field that associated them to a specific user.
The appropriate way to create a new Notification Device record is not actually from the cmn_notif_device table though. Instead, let's navigate ...
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