Demo

The simplest possible workflow in ServiceNow, is a straight line from Begin to End:

However, this workflow doesn't to very much for us. Instead, let's create a new Workflow for our virtual war rooms, to drive the generation of some war room tasks. To get started, open the Workflow Editor from Workflow | Workflow Editor in the Application Navigator.

The Workflow Editor should open in a new tab or window. When it does, click on the Plus icon at the top-right, under the Workflows tab, so we can create a new workflow for our Virtual War Room tickets:

On the New Workflow form, set the name to War Room, the Table to Virtual WarRoom [u_virtual_war_room] ...

Get Learning ServiceNow now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.