March 2017
Beginner
358 pages
9h 51m
English
User Administration is one of the core duties of any ServiceNow Administrator. It's important to understand what constitutes a user, how to create and manage user accounts and permissions, and even how to test changes and defects in the context of other users. In this chapter, we'll discuss those topics, and we'll learn about:
What is a User? User accounts in ServiceNow are, for the most part, just another type of record in the database. User records are stored in the Users [sys_user] table, and define the users that ...
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