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Learning ServiceNow
book

Learning ServiceNow

by Sylvain Hauser
March 2017
Beginner
358 pages
9h 51m
English
Packt Publishing
Content preview from Learning ServiceNow

Journals and the Activity formatter

Journal fields technically don't store data in the table that the Journal field is on, but instead, create entries in the Journal Entries [sys_journal_field]table. These journal entries, along with other values corresponding to changes to audited fields from the Sys Audits [sys_audit], History [sys_history_line], and Record History[sys_history_set]tables, are displayed in the Activity formatter.

Journal fields only work on audited tables. Adding such a field will modify a non-audited table's System Dictionary entry so that it becomes audited.

There are three types of Journal fields that you can add to your forms: journal_list, journal, and journal_input.

Journal_list fields don't actually store data, but ...

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Publisher Resources

ISBN: 9781785883323