Demo

We've built a Virtual War Rooms table, but we haven't assigned any notifications to it yet. How are our users going to know when these records are updated? To remedy this issue, let's create a notification on the Virtual War Room [u_virtual_war_room] table that alerts the assigned_to user whenever the work notes are updated by anyone other than them.

  1. Let's start by going to the Application Navigator, and navigating to System EmailNotifications. At the top-left of that list, click on New.
  2. So that we have access to all of the configurations available on the form, let's start off by clicking the Advanced view UI action under Related Links at the bottom of the form:
  1. You should now be presented with the Advanced view of the Notifications ...

Get Learning ServiceNow now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.