Skip to Content
Learning ServiceNow
book

Learning ServiceNow

by Sylvain Hauser
March 2017
Beginner
358 pages
9h 51m
English
Packt Publishing
Content preview from Learning ServiceNow

Created, Created by, Updated, and Updated by

These fields are quite similar, but are used too frequently that we'd be remiss not to discuss them.

The Created [sys_created_on] field contains the date and time of the creation of this task record.

The Created by [sys_created_by] field tells you who created the record.

Updated [sys_updated_on] and Updated by [sys_updated_by] are the same as their corresponding Created fields, except that they are continually updated as the record is updated, to show when the most recent update was, and who made it. These fields can be exceptionally useful for reporting and determining who's working on what tickets, and whether any tickets are slipping through the cracks.

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Learning ServiceNow - Second Edition

Learning ServiceNow - Second Edition

Tim Woodruff
ServiceNow Cookbook

ServiceNow Cookbook

Ashish Rudra Srivastava, Dustin Turner
Learning Go

Learning Go

Jon Bodner
Python for DevOps

Python for DevOps

Noah Gift, Kennedy Behrman, Alfredo Deza, Grig Gheorghiu

Publisher Resources

ISBN: 9781785883323