The Application Navigator
The Application Navigator is one of the UI components with which you will become most familiar, as you work in ServiceNow. Nearly everything you do will begin either by searching in the Global Text Search box, or by filtering the Application Navigator.
The contents of the Application Navigator consist of Modules nested underneath Application Menus. The first application menu in the Application Navigator is Self-Service. This application menu is generally what's available to a user who doesn't have any special roles or permissions. Underneath this application menu, you'll see various modules such as Homepage, Service Catalog, Knowledge, and so on:
When you hear the term Application as it relates to ServiceNow, you ...
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