Learning ServiceNow

Creating an update set

In Chapter 1, The Interface, we briefly mentioned the update set selector at the top-right of the ServiceNow UI. In this chapter, we're going to create one ourselves, in order to capture and track our work, and so we can export it and save it in between clones, or just for a backup. Here's how:

Start by clicking on the System Settings gear menu at the top-right of the ServiceNow frame, in the banner. Then, click on the Developer tab from the left.

Just so we can keep an eye on it, let's add the update set picker to the banner section of the ServiceNow frame by toggling the Show update set picker in header option to On.

Now we'll see a little drop-down menu just to the left of our profile link and picture. This will ...