Troubleshooting
Although Mac OS X is nice and stable, you may still experience problems from time to time. When you do, here are some simple steps to resolve the trouble.
Trashing Preferences
Corrupted preference files can cause all kinds of strange behavior in certain programs: a program that used to work perfectly suddenly starts quitting at random, Mail stops working altogether, and so on. Eliminating the preference folder for a misbehaving program can often restore it to working order. Although you lose your preference settings when you use this technique, it’s occasionally a necessary evil of troubleshooting.
Mac OS X maintains a separate preference file for each person who has an account. You can find your personal collection in the Home → Library → Preferences folder. Look for a file with the name of your misbehaving program and drag it to the Trash—com.apple.dock.plist is the Dock preference file, for example. If this action fixes the problem, you’re done troubleshooting! (If not, gnash your teeth and try the next hint.)
Note
In the case of the aforementioned Mail malfunction, a bad Address Book entry could be at fault since Mail reads the Address Book each time it opens. If that’s at the root of your woes, you can revitalize Mail just by trashing the Address Book’s database.
A Separate Account for Troubleshooting
One of Mac OS X’s most useful troubleshooting features is its multiuser capabilities. If you’re experiencing trouble with some element of the system, and the previous ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access