October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Exploring the database
So you've got an instance and have logged in. Great! What can we see? The answer: database records.
Almost everything in ServiceNow is an entry in a database. When you look at the user interface, virtually everything you see-from the data typed in by a user to log files and how the views are structured-is stored in the instance's relational database. The scripts you write are kept in a string field, and the files you attach to records are stored in chunks, all in the database.
All this data is organized into many tables. A table is a collection of records, with each record being a row. A field is a column in that table.
Everything is built on top of this structure. You don't need to reboot the server to apply new functionality; ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.