October 2016
Intermediate to advanced
656 pages
13h 42m
English
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Introducing Domain Separation
Domain Separation is designed to control what fulfillers can see and do. ServiceNow applications have been typically designed so that a fulfiller has access to all the tasks in a particular application and the application works consistently for each person. Domain separation tags configuration and data so that the platform can choose what is relevant for a particular user at the appropriate time.
The design for domain separation is focused on the needs of Managed Service Providers (MSPs). These use ServiceNow for helpdesk and other services and sell their capabilities to their customers. This means that an MSP can provide a large call center, enjoying economies of scale, providing fulfillers who input incidents for ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.